Your Account Dashboard consolidates order-related information, access to key documents, and personalized shopping tools to facilitate your buying experience.
Using your account dashboard
Browse and search recent orders
Find a summary of your ten most recent orders, including the number of items that have shipped. Filter your orders by status and quickly locate specific items in your order history by using the search bar.
Track your shipments and expected delivery dates
Open the Order Details view for easy access to expected shipping and delivery date(s) for your products, including shipment tracking.
Centralized access to order and product documents
Accessing your product documents
Open your order details view and use the Product Documents menu to enjoy centralized access to all product documents for the items that you have ordered including manuals, certificates, safety data sheets, protocols, and more.
Accessing your invoices
Request your invoice from Recent Orders or Order History by opening the Order Details view. Select Request Invoice, provide your email information, and your invoice will be emailed to you and up to two additional recipients.
In some regions, within your Order Details view, follow the same process to recieve your dispatch notes by providing your email information. Dispatch notes will be emailed to you and up to two additional recipients.
Update profile information
Many aspects of your profile information can be updated online. Contact information: Contact details, password, email preferences and payment methods can be updated online. You can also request changes to your shipping and billing addresses via the Account Dashboard tool. Allow 2 business days for us to implement these changes before we can process orders to the new addresses. Your address will be displayed as "Pending" until the change takes effect.